FAQS

1.What are the standards for product quality inspection?
      All products will go through multi-round standard quality checks before outbound delivery, covering appearance, performance and basic usability. We will strictly follow unified inspection criteria to control product quality.
2.How to handle products with subtle functional abnormalities?
      You can describe the specific abnormal performance and provide relevant intuitive content. Our professional team will conduct preliminary judgment and follow up with proper disposal measures.
3.Can I change the receiving method of my order?
      Receiving method adjustment depends on the current logistics stage of the order. We will try our best to meet reasonable adjustment needs within operable scope.
4. How long will the product after-sales review process take?
      The processing cycle of after-sales applications varies with specific situations. We will promote the review progress efficiently and give feedback at the earliest opportunity.